Returns & Exchanges Policy

At Garage Door Supplier Online, we want to ensure you receive the perfect parts for your home maintenance projects. We offer a 30-day return window for all unused and uninstalled garage door hardware and accessories.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all springs, rollers, or hardware components are included and protected.

• 3.
  Ship to Warehouse

  Affix the provided return label to your package and drop it off at any authorized shipping carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the parts are in resalable condition, we will issue a full refund to your original payment method within 5-7 business days.